LAN airlines updates sales and check-in computer system September 7-8 2012

INFORMATION FROM LAN.COM
LAN to update its sales and check-in system

On September 7 and 8, LAN will change its sales and Check-in system, which may cause some delays or congestion to its services. If you plan to travel between September 7-24, we request you take the following precautions.

Preventative measures
Change schedule
Office opening hours
Presentation time
Frequently Asked Questions

Between 13:00 on September 7 and 14:00 on September 8, our online Check-in, flight purchase, Upgrade using coupons to a higher class, LANPASS reward redemption and booking changes and payment services will not be available. We recommend you carry out these transactions before or after this period.

For passengers who are travelling between September 7-24

Flight status

1.- Please be at the airport at the time indicated on your boarding pass, 4 hours before your flight.
Check-in

2.-Take a printed copy of your boarding pass to the airport. Otherwise, you should make sure you have a copy of your sales receipt, the details of your ticket or your booking code with you ( you can find these at My trips).

LANPASS

3.- We recommend that Comodoro, Premium Silver and Premium LANPASS members have their Elite membership card with them.
In addition, for passengers travelling on September 7 and 8

UPGRADE

Passengers who want to apply for an Upgrade using coupons to a higher class should do so through LAN.com. If this is not possible, they should apply directly at the airport when they arrive there on the day of their flight.
Also, passengers travelling on September 9

09/09

Passengers should only Check-in through LAN.com and apply for cabin Upgrade from September 8 at 12:00 onwards, not before.
INFORMATION FROM LAN.COM
LAN to update its sales and check-in system